- General Information
- Information Collection and Use
- If You Opt to Receive Communications, How We Will Contact You
- Site Functionality
- Security of Your Information
- Correcting/Updating Personal Information
Information Collection and Use
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.
Except as described below, cactusthemes will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of cactusthemes; (3) to enforce the cactusthemes Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all cactusthemes’ assets relating to the business in connection with which the information was collected. cactusthemes collects personally identifiable information that can be divided into the following categories:
Credit Card Information: If you use a credit card to purchase products via this Site, your name as it appears on the credit card, the credit card number, expiration date and billing address will be encrypted as it passes over the Internet. cactusthemes does not record or keep your credit card information for online credit-card transactions; rather such information is simply passed through to our contracted payment processing vendor. cactusthemes may access such information through the payment processing company, but does not do so except to process refunds or adjustments and to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for cactusthemes’ compliance, in cactusthemes’ discretion, with applicable law.
Partner Application: If you request participation in the partner program online, we will ask you for information necessary to complete the transaction such as company name, email address, and company profile.
If You Opt to Receive Communications, How We Will Contact You
Email: With your permission, cactusthemes will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you. cactusthemes uses a third-party program of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.
Cookies: A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie. The only drawback to this is that you will be limited in some areas of our Site. For example, you will not be able to use certain features of our forum or other parts of the Site that offer customized settings.
Log Files: We (cactusthemes and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results ofour marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users’ movements. We may periodically share aggregate demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.
Links: This Site contains links to other sites. Please be aware that we cactusthemes are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Newsletter: If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.
Security of Your Information
If you have any questions about the security at our Site, you can send an email to [email protected].
Please note that this email address will reject messages with attachments of any kind.
Correcting/Updating Personal Information
You are free to update your information at any time directly through our Site. At your request, cactusthemes will change your information; we may request evidence of your identity before doing so. Inasmuch as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to cactusthemes communications on your behalf. Should you wish to update the email address at which you receive communications from us, please see the next section (“Updating/Unsubscribing Your Email Address”) below.
To change your information, or request that your information be changed, please use one of the following options:
- Log in at https://cactusthemes.com and click on “Account” link
- Send email to us at [email protected]. Please note that this email address will reject messages with attachments of any kind.
For all products purchased from ThemeForest, please contact Themeforest and request refund after login to your account. We can not proccess from our side.
For all products purchased from CactusThemes home page, we offer a refund directly to you. If you have purchased on our site, and:
- You are not satisfied with the quality of the product
- Your purchase date was within 7 days ago
- You don’t want to use the product anymore and will not use the product anywhere
Please free to contact us using the form below. We will make a refund within 7 days. Please note that the refund may be deducted some fees from the payment gateway.